POSITION SUMMARY:

The Marketing Communications and Social Media Manager promotes library resources, services, and programs to create awareness and engagement with Gumberg Library. Manages the library’s social media channels. Serves as the library’s media contact and liaison with the University’s Division of Marketing and Communications (DMC), and Alumni Office. The work includes writing for library and university publications, developing accessible content for social media, and coordinating library events in collaboration with the University Conference and Events Department as necessary.

As a condition of employment, Duquesne University requires all new employees — full-time and part-time, including adjunct faculty — to get a COVID-19 vaccine and provide proof of their vaccination upon commencement of employment.

New employees requesting a religious or documented medical exemption from the vaccine must complete and submit a Duquesne University exemption request form for review and approval. To receive the appropriate exemption request form, contact hrservices@duq.edu. Employees with approved exemptions will be required to be tested on a regular basis.

DUTIES AND RESPONSIBILITIES:

  • Manages Gumberg Library’s social media accounts including platform management, content development, and regular posting aligned with mission and brand guidelines.
  • Proactively seeks out and gathers information regarding upcoming priorities, events, and projects from internal/departmental contacts.
  • Develops print and digital promotional materials that effectively communicates the library’s services and news to a variety of audiences.
  • Writes and edits articles for library and university publications.
  • Supports fundraising activities by contributing content to grant applications, coordinating with the Advancement Office to plan the library’s campaign for the Duquesne Day of Giving, and maintaining the library’s donor relations web pages.
  • Coordinates with the Alumni Affairs Office for library participation in program planning for Homecoming and other events.
  • Represents the library at programs and events on campus and off campus in order to build and maintain relationships with community members.
  • Reviews analytics regularly to determine how users are interacting with social media content and uses data to make informed decisions.
  • Develops content for the library’s display monitors.
  • Assists with videos and photography.
  • Completes other duties as assigned.

REQUIREMENTS:

Minimum qualifications:

Bachelor’s Degree from an accredited institution in English, journalism, communications, public relations, marketing, or related field. One to three years of related experience in communications or public relations working with diverse clients.

Other knowledge, skills and abilities required for this position include:

  • Proven ability to establish and maintain cooperative working relationships with peers across a complex organization.
  • Experience with social media platform tools.
  • Excellent time management and organizational skills including the ability to manage multiple deadlines.
  • Experience in creating, editing, and promoting written and visual content for marketing, and outreach with a high level of attention to detail.
  • Excellent interpersonal skills, and ability to communicate effectively within and outside of the library with diverse faculty, staff, library users, and community members.
  • Willingness to work a varied schedule including evening and weekends as needed to support events and deadlines.

Preferred Qualifications:

  • Knowledge of Adobe Creative Suite.
  • Working knowledge of higher education landscape, trends, and issues.
  • Experience writing grants and fundraising materials.
  • Alternately, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following:
  • Sensitivity to the need of each individual to be treated with dignity and respect as it relates to diversity in general and the Mission of the University specifically.
  • Ability to establish and maintain effective working relationships with the University Community.
  • Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University. The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.

APPLICATION INSTRUCTIONS:

Applicants are asked to submit a cover letter, resume, and contact information for three professional references to the Duquesne University jobs portal of its website.

Catholic in its mission and ecumenical in spirit, Duquesne University values equality of opportunity as an educational institution and as an employer. We aspire to attract and sustain a diverse faculty and staff that reflects contemporary society, serves our academic goals and enriches our campus community. We particularly encourage applications from members of underrepresented groups and support dual-career couples through our charter membership in this region’s HERC (http://www.hercjobs.org/oh-western-pa-wv/).

We invite applicants for this position to learn more about our university and its Spiritan heritage by visiting http://www.duq.edu/about/mission-and-identity/mission-statement. Those invited to campus for an interview may be asked about ways in which they see their talents contributing to the continued growth of our community and furthering its mission.

Duquesne University was founded in 1878 by its sponsoring religious community, the Congregation of the Holy Spirit. Duquesne University is Catholic in mission and ecumenical in spirit. Motivated by its Catholic identity, Duquesne values equality of opportunity both as an educational institution and as an employer.